Frequently Asked Questions
A trigger event (also called an event) is a request that kicks off a process in ClickVote logic engine (API call to /v1/events/trigger for example). A trigger event can make many different types of actions, including digests, delays, and sending notifications to various channels, as well filters and user preference checks. You are charged for trigger event that starts a process in the logic engine for each unique subscriber.
A notification is any message sent over any channel, after ClickVote logic engine, ClickVote user preferences, and your configuration calculated and crafted the message. A notification can be sent to an email, In-App notification center, chat, push, and more.
ClickVote Open source is a technology available under an MIT license, build and maintained by ClickVote community. You can adapt it to your needs, contribute, or simply use docker files and run it. ClickVote Cloud is a managed service run, managed, and maintained by ClickVote, Cloud version is scalable and robust by design, including uptime SLAs, and more business-facing features, that are not available under the Open Source version.
Yes, you absolutely can. Our managed cloud system was built to scale with your usage, so you don’t have to worry about it.